Investor Charter
& Complaints

1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.       2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.       3. Pay 20% upfront margin of the transaction value to trade in cash market segment.       4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.        5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.  .......... Issued in the interest of Investors"        Exchanges / Depository : "Prevent unauthorized transactions in your account -- > Update your  mobile numbers / email IDs   with your stock brokers/depository Participants. Receive information of your transaction directly from Exchange/Depository on your  mobile/email  at the end of the day  ........Issued in the interest of Investors."        ||       KYC : "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary."       ||       SEBI Notification:"No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."        ||       Never give cash to any of our executives.     Never share your trading ID and Password with anyone.       ||        Never share an OTP with anybody.       ||        "We have not authorized any of persons/associates to assure/commit any kind of Return on your Investments or profits on your tradings/investments. We shall not be liable for any such promises.”